Shipping policy

Last updated: August 18, 2026

Thank you for choosing GlossGrip. We carefully prepare every order for delivery.

Order Processing

Orders are usually processed within 1–3 business days after payment is confirmed.

Orders are not processed or delivered on weekends or public holidays. During sales, promotions, or busy periods, processing may take longer.

Shipping Times

Estimated delivery times are shown at checkout and may vary depending on the destination, carrier, weather, customs, or other factors outside our control.

Delivery estimates are not guaranteed.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

Any applicable customs duties, import taxes, or local charges are the customer’s responsibility unless stated otherwise at checkout.

Tracking

When your order ships, we will send tracking information to the email address provided at checkout. Tracking updates may take up to 48 hours to appear.

Delivery Problems

If your package arrives damaged, incorrect, or appears to be missing, contact us as soon as possible with your order number and photographs of the package.

If tracking shows that your order was delivered but you cannot find it, please check with household members, neighbors, and your local delivery carrier before contacting us.

Incorrect Address

Customers are responsible for providing a complete and accurate delivery address. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply.

Delayed or Lost Orders

GlossGrip is not responsible for delays caused by the shipping carrier, customs, weather, strikes, incorrect address information, or other events beyond our control. We will assist you in contacting the carrier and locating your order.

Contact Us

For shipping questions, contact:

GlossGrip
bacquevilleeli82@outlook.fr
+33 7 74 59 54 23
20 rue Raymond Lecuppre, Appartement 1
62300, France